Read Alawan Arts' Privacy Policy to understand how we collect, use, and protect your personal information for premium embroidery and clothing services.
Alawan Arts ("we," "our," or "us") is committed to protecting your privacy while providing premium embroidery and clothing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or purchase our handcrafted products.
Please read this privacy policy carefully. By using our embroidery and clothing services, you consent to the practices described in this policy.
We collect various types of information to provide and improve our embroidery and clothing services:
We do not store your payment card details. All payment transactions for clothing purchases are processed through secure payment gateways. Custom embroidery design specifications are stored only for order fulfillment.
We use the information we collect for various purposes related to our embroidery and clothing services:
| Purpose | Description |
|---|---|
| Order Fulfillment | Process embroidery orders, deliver garments, and provide customer support |
| Customization | Manage custom embroidery designs and clothing specifications |
| Communication | Send order updates, embroidery progress, and style recommendations |
| Service Improvement | Analyze fabric preferences to enhance our clothing collections |
| Security | Protect against fraud and ensure platform security for our customers |
| Legal Compliance | Comply with applicable laws and regulations for e-commerce |
We implement appropriate security measures to protect your personal information for clothing purchases:
All data transmissions for embroidery orders are encrypted using SSL/TLS technology.
Strict access controls limit employee access to customer data and design specifications.
Advanced firewall systems protect our servers from unauthorized access.
Regular security audits and vulnerability assessments for our e-commerce platform.
While we strive to protect your personal information for clothing purchases, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security for your embroidery order data.
We use cookies and similar tracking technologies to enhance your shopping experience for embroidery and clothing:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for shopping cart and embroidery design functionality | Session |
| Analytics Cookies | Collect information about clothing collection preferences | 2 years |
| Preference Cookies | Remember your fabric preferences and sizing selections | 1 year |
| Marketing Cookies | Show relevant embroidery design recommendations | 6 months |
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our embroidery and clothing website.
We may share your information in the following circumstances related to our clothing services:
We do not sell your personal information to third parties for marketing purposes.
Depending on your location, you may have the following rights regarding your personal data for clothing purchases:
Request access to your embroidery order information we hold.
Correct inaccurate sizing or shipping information.
Request deletion of your personal information from our records.
Object to processing of your personal data for marketing.
To exercise these rights related to your embroidery orders, please contact us using the information provided below.
Our embroidery and clothing services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 for clothing purchases.
If you are a parent or guardian and believe your child has provided us with personal information for embroidery orders, please contact us immediately. We will take steps to remove such information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our embroidery and clothing services. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our data practices for embroidery and clothing services, please contact us:
Email: privacy@alawanarts.com
Phone: +92 307 6411065
Hours: Monday to Saturday, 9:00 AM - 7:00 PM
For data protection requests related to embroidery orders, please include "Privacy Request" in the subject line of your email.